Regular Maintance Release Note (April 17th, 2025)

IoE Platform

IoE Suite－Developer　

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Cloud application

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Cloud infra

The following maintenance will take place from 22:00 (UTC+9) on April 17th, 2025, to 02:30 (UTC+9) on April 18th, 2025. We apologize for any inconvenience this may cause.

Amazon Web Services (AWS) EKS Kubernetes will be upgraded to version 1.31.
The expected impact during the maintenance period is as follows:

• All services may not function properly and will undergo two disconnections, each lasting approximately 60 minutes.

• Data uploads will be temporarily unavailable for approximately 180 minutes.

Once the upgrade is complete, connections will automatically recover, and data uploads will resume. Although the version upgrade may delay data uploads, no data loss will occur.

IOEn Connect（Setup APP）

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Gateway firmware

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Connectivity

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